Refund Policy

Refund Policy for The Shala Yoga & Mindfulness

At The Shala Yoga & Mindfulness, we are committed to making our offerings accessible and supportive for all individuals on their yoga and mindfulness journeys. We believe that everyone deserves the opportunity to experience personal transformation and community connection through our courses, retreats, and workshops.

General Principles

The following terms outline our refund policy:

• All refund requests must be submitted in writing via email to support@theshalayoga.com
• The date of your written request will determine the applicable refund amount based on the timelines outlined below.
• Please note that a handling fee may apply based on the circumstances of your refund request.

Refund Timeline (Physical Events)

• More than 30 days before the start date of the course/retreat: You are eligible for a full refund minus a 10% processing fee.
• Between 15-30 days before the start date of the course/retreat: You are eligible for a 50% refund.
• Less than 15 days before the start date: Unfortunately, we cannot offer any refunds after this period.

Refund Timeline (Online Events)

• There is a 14-day cancellation window for online courses or events, where you will be eligible for a full refund, unless you have completed more than 20% of the course, OR downloaded any significant course resources (workbook or training manual).

Transfer Policy

If you are unable to attend, you may transfer your registration to someone else. This must be done at least 7 days prior to the start of the course/retreat. Please contact us at mail@theshala.no to facilitate this process. A nominal transfer fee may apply.

Exceptional Circumstances

We understand that life can be unpredictable. If you are unable to attend due to a significant personal emergency (such as medical reasons or family emergencies), please reach out to us. We will evaluate requests on a case-by-case basis and may offer credits for future courses or retreats.

Course Cancellation by The Shala

In the unlikely event that The Shala must cancel a course or retreat, we will provide a full refund of the fees paid. We are also happy to assist in rescheduling to a future course at no additional cost.

Contact Information

If you have any questions regarding our refund policy or need to make a request, please feel free to contact us at:

• Email: support@theshalayoga.com
• Address: Fornebu Hovedgård, Fornebuveien 84, 1366 Lysaker, Norway

Thank you for choosing The Shala Yoga & Mindfulness as part of your journey.

We are grateful to walk this path with you.